Support Board v3.5.0– Chat And Help Desk | Support & Chat | FreeForWPThemesSupport Board v3.5.0– Chat And Help Desk

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what’s Assist Board?

Assist Board is a WordPress plugin that helps you automate communication together with your clients utilizing synthetic intelligence-driven bots and a chat system built-in with essentially the most used platforms.

Save time and use software program you already know and love. Talk immediately together with your clients in Slack. Hook up with Dialogflow and use wealthy messages rapidly.

Assist Board demo

Options Chat – Assist Board – WordPress Chat Plugin

Good Chat powered by Dialogflow and Slack

Automate buyer communication with AI-driven bots and chat programs built-in with essentially the most used platforms. Save time and use software program you already know and love.

Slack integration

Talk immediately together with your clients in Slack. Slack is an immediate messaging platform for companies. Constructed to assist groups talk higher, it’s free and accessible on Home windows, Mac, Android, and iOS.

Nice chat

Take pleasure in our fantastically designed chat for a greater consumer expertise. Mild and quick, the Assist Board is a high-performance chat resolution for companies of all sizes. Attempt it now!

Trendy administration space

Clear and trendy admin interface for simplicity and productiveness. Handle chats, customers, and settings from one place – and arrange your desktop and cell admin areas with PWA.

WordPress Chat Integration

Utilizing the Assist Panel with WordPress. Robotically sync your customers and structured knowledge. In only a few minutes, with out a single line of code, WordPress Chat is able to use.

Changelog Chat – Assist Board – WordPress Chat Plugin

28/02/2022 | Assist Board | v3.4.6
SecurityFixed a safety bug that allowed anybody to learn the key token of customers and admins and take management of the Assist Board admin space if Pusher was energetic. Verify your admin and brokers account and settings space and ensure every part is as anticipated. This bug solely impacts Assist Board installations that use the Miscellaneous > Pusher setting.
BugFixed bug associated to the admin space translation possibility.
BugFixed bug associated to wealthy messages contained in the welcome message.
BugFixed bug associated to e-mail notifications for conversations generated by exterior sources.
New featureOption to mark a dialog as unread.

16/02/2022 | Assist Board | v3.4.5
BugFixed bug associated to the wealthy message submit and message updates.
BugFixed bug associated to the crimson counter notifications.
BugFixed bug associated to textual content message and e-mail notifications for conversations from messaging apps.
New featureOption to shut the chat for each customers and brokers.

14/02/2022 | Assist Board | v3.4.4
BugFixed bug associated to fastened telephone quantity nation code.
BugFixed bugs associated to the chat design.
BugFixed bug associated to registration error messages.
BugFixed bug associated to messages not seen in chat if despatched on the similar time of different messages.
OptimizationFile attachments will not be deleted on message delete, dialog delete, or consumer delete.
ApiDialogflow ship message operate parameters at the moment are non-obligatory.
ApiThe datetime attribute of the next PHP capabilities now settle for additionally an ID: sb_get_new_users(), sb_get_new_conversations(), sb_get_new_messages(), sb_get_new_user_conversations().
ApiThe datetime attribute of the next WEB and JS AJAX capabilities now settle for additionally an ID: get-new-users, get-new-conversations, get-new-messages, get-new-user-conversations.

31/01/2022 | Assist Board | v3.4.3
New featureOn Assist Board login, the consumer is routinely logged in WordPress as effectively if the customers system is about to WordPress.
New featureOption to create and login a WordPress consumer on Assist Board consumer registration.
New featureOption to stick a screenshot from the clipboard and ship it as message.
OptimizationImproved conversations search.
OptimizationText markup for wealthy message texts.

19/01/2022 | Assist Board | v3.4.2
SecurityImproved MySQL injection assaults safety.
BugFixed bug associated to time in 12h format.
New featureAdded brokers dashboard menu.
OptimizationMobile app swap conversations and customers by contact transfer proper and left.
OptimizationMobile app again button optimization.
OptimizationMobile app message time design.
OptimizationAgents notifications at the moment are despatched when the consumer ship the consumer particulars through wealthy messages.
OptimizationFallback profile image if the generated one from the consumer title is damaged.
ApiRemoved first paramenter ‘recipient_id’ and parameter ‘division’ from the PHP API operate ‘sb_send_agents_notifications()’.

27/12/2021 | Assist Board | v3.4.1
BugFixed bug associated to wealthy messages placeholders design.
BugFixed bug associated to WordPress languages.
BugFixed bug associated to conversations began by brokers.
New featureAdded Grammarly assist.
New featureOption to pick what webhooks to activate.
New featureAdded Icelandic language.
New featureOption to set a hyperlink for articles button.
OptimizationSearch articles by urgent ENTER keyboard button.
OptimizationMinor chat design optimization.
ApiNew parameter ‘agent’ for the PHP API operate ‘sb_get_user_conversations()’ and JS API AJAX operate ‘get-user-conversations’.

20/12/2021 | Assist Board | v3.4.0
BugFixed bug associated to experiences date filter.
BugFixed bug associated to ranking.
BugFixed bug associated to on-line standing and e-mail notifications when agent is on-line.
BugFixed bug associated to e-mail piping.
BugFixed bug associated to WordPress loggout for admins.
BugFixed bug associated to textual content formatting in shortcode’s messages.
BugFixed bug associated to agent notifications on dialog switch to a different agent.
BugFixed bug associated to article ranking for brand spanking new customers.
BugFixed bug associated to queue.
BugFixed breakline bug on pop up message.
New featureOnline customers notification and sound.
New featureOption to power a single telephone nation code.
New featureOption to disable handbook e-mail piping cron job.
New featureAdd new merge fields: {agent_name} and {agent_email}.
OptimizationMerge fields optimization.
OptimizationConversations and customers opening by URL for unauthorized brokers is now blocked.
OptimizationRemoved default mndatory e-mail and telephone follow-up message on conversations from messaging apps. New shortcode parameter ‘required-messaging-apps’ to power them.
OptimizationSupport Board WordPress model now have an choice to logout Assist Board brokers if they don’t seem to be logged in WordPress.
OptimizationImproved translations.
OptimizationMerge discipline {user_name} is now appropriate with comply with up and subscribe messages.
ApiNew PHP API operate ‘sb_get_last_message()’.
ApiNew parameter ‘user_id’ for the PHP API operate ‘sb_push_notification()’ and JS API AJAX operate ‘push-notificaiton’.

15/11/2021 | Assist Board | v3.3.9
SecurityFix bug that was permitting a consumer to grant admin privileges through API.
BugFixed bug associated to human takeover on messaging apps.
OptimizationFollow-up success message do longer appends the consumer e-mail, use {user_email} as a substitute.
OptimizationWordPress multisite customers of all web sites at the moment are synchronized with Assist Board.

12/11/2021 | Assist Board | v3.3.8
BugFixed bug associated to dialog occasions and message breaklines.
BugFixed bug associated to wealthy messages.
BugFixed bug associated to scrolling on cell units.
BugFixed design bug associated to the queue message.
New featureOption to open an article from an exterior hyperlink.
OptimizationOptimizations for cell units.

08/11/2021 | Assist Board | v3.3.7
BugFixed bug associated to offline message title.
BugFixed bug associated to translations with HTML chars.
BugFixed bug associated to Push notifications.
BugFixed bug associated to workplace hours and offline message.
BugFixed bug that permit a consumer to make use of an agent or admin e-mail to register if the choice ‘permit duplicated emails’ is energetic.
New featureCloud model.
New featureSaaS model for resellers.
New featureOption to vary PWA icon and title, browser favicon, and admin space top-left icon.
New featureOption to set default consumer particulars for a brand new consumer through JavaScript variable SB_DEFAULT_USER.
New featureOption to permit brokers to delete conversations and empty the trash.
New featureOption to ship the transcript through e-mail.
New featureOption to ship the transcript through e-mail when the dialog is archived through shut message.
New featureDouble-way textual content messages communication.
New featureSupport for textual content message attachments.
OptimizationImproved efficiency for translations.
OptimizationAllow duplicate emails possibility now permit alos duplicated telephone numbers.
OptimizationAdmin space language now matches brokers and admins language consumer element.
OptimizationPush and desktop notifications optimization.
OptimizationOn cell, if the chat is open and the consumer clicks the ‘again’ browser button, the chat shut, and the present web page stays energetic.
ApiNew PHP API operate ‘sb_get_admin_language()’.
ApiNew argument ‘attachments’ for the PHP API operate ‘sb_send_sms()’ and the JS and API capabilities ‘send-sms’.

10/10/2021 | Assist Board | v3.3.6
BugFixed bug associated to admin e-mail and sms notifications affirmation message.
New featureArticles guardian class. You’ll want to assign once more all classes to all articles.
New featureSingle article now helps as much as 3 classes.
New featureOption to show Brokers & Admins tab additionally for brokers.
New featureOnline standing indicator within the Brokers & Admins listing.
New featureOption to allow the brokers and admin tab for brokers.
OptimizationImproved efficiency.
OptimizationAutomatic collapse of the dashboard conversations listing.

05/10/2021 | Assist Board | v3.3.5
SecurityImproved safety associated to SQL Injection and XSS assaults.
BugFixed bug associated to customers pagination.
BugFixed bug associated to on-line consumer standing on the admin space when Pusher is energetic.
BugFixed bug associated to message with attachments.
New featureOption to show extra columns within the consumer desk.
New featureArticles web page with WordPress shortcode.
New featureOption to open the hyperlinks of card and slider wealthy messages in a brand new window.
New featureOption to disable experiences.
OptimizationImproved ‘One other agent is replying to this dialog’ message.
OptimizationMinor UI optimizations.
OptimizationVarious minior optimizations.
OptimizationOnline/offline standing switcher is now accessible within the cell app.
OptimizationImproved flash notifications for the admin space.
ApiNew arguments ‘additional’ and ‘user_ids’ for the PHP API operate ‘sb_get_users()’ and the AJAX and WEB API operate ‘get-users’.
ApiRemoved argument ‘exclude_id’ from the PHP API operate ‘sb_get_online_users()’ and WEB and JS API capabilities ‘get-online-users’.
ApiRemoved argument ‘routing’ from the PHP API operate ‘sb_new_conversation()’ and WEB and JS API capabilities ‘new-conversation’.
ApiNew argument ‘class’ for the JS API operate ‘SBChat.getArticles()’.
ApiNew PHP API operate ‘sb_execute_bot_message()’.
ApiThe default returned values of the PHP API operate ‘sb_get_online_users()’ and WEB and JS API capabilities ‘get-online-users’ now exclude brokers and admins.
ApiFixed bug associated to the WEB API operate ’email-piping’.
InfoA legitimate buy code is now required to enter the admin space.

02/09/2021 | Assist Board | v3.3.4
SecurityImproved safety associated to SQL Injection and XSS assaults.
SecurityFixed safety bug that was permitting brokers and admins to learn knowledge from the database.
BugFixed bug associated to routing.
BugFixed bug associated agent and division dialog task notifications.
OptimizationImproved RTL admin UI and WordPress UI.
OptimizationOn cell, chat isn’t opened routinely on web page load.
New featureOption to disable e-mail discipline from the registration kind.
ApiPHP API operate ‘sb_get_online_user_ids()’ renamed to ‘sb_get_online_user_ids()’.

04/08/2021 | Assist Board | v3.3.3

BugFixed bug associated to corrupted chars in e-mail piping messages.
BugFixed bug associated to routing when Pusher is energetic.
BugFixed bug associated to admin login for WordPress.
New featureNew efficiency possibility: minify JS.
New featureNew choices for routing and conversations assigned to a single agent.
New featureWordPress choices to point out the Assist Board admin space to {custom} WordPress customers roles.
ApiNew PHP API operate ‘sb_get_last_agent_in_conversation()’.

12/07/2021 | Assist Board | v3.3.1
BugFixed bug associated to admin translations.
BugFixed bug associated attachments drag and drop.
BugFixed bug associated to MailChimp subscription.
BugFixed bug associated to SMS sender quantity, please test it on the settings space and ensure it really works.
BugFixed bug associated to WordPress conversations synchronization with the logged in consumer.
New featureAttachments assist for e-mail piping.
New featureZapier assist.
New featureOption to point out the offline message as header textual content or data message.
New featureManual agent task from the admin space when routing is energetic.
New featureOption to disable the checking of offline brokers for the offline message and show it solely when out-of-office hours.
OptimizationImprovements for Push notifications, SMS notifications and e-mail notifications.
OptimizationConversation division assignement now alert validated brokers additionally through SMS and Push Notifications.
OptimizationImprovements for the e-mail piping characteristic.
OptimizationRemoved requirement for e-mail and password when modifying a consumer profile.
OptimizationCross-site operate to simplify the cross-site implementation.
OptimizationMinor automations optimizations.
OptimizationNotifications permission request is now confirmed to customers solely when a message is distributed.
ApiNew PHP API capabilities ‘sb_send_agents_notifications()’, ‘get_user_by()’.
ApiNew WEB and JS AJAX API operate ‘update-conversation-agent’.
ApiNew JS API capabilities ‘SBChat.offlineMessage()’, ‘SBConversation.getUserMessages()’.
ApiNew argument ‘agent’ for the JS API operate ‘SBConversation.getLastUserMessage()’.
ApiNew argument ‘send_to_active_user’ for the JS API operate ‘SBChat.sendEmail()’.

04/06/2021 | Assist Board | V 3.3.0
BugFixed bug associated to PNG fallback icons for cross-domain.
BugFixed bug associated to HTML code into articles, {custom} wealthy messages and e-mail contents.
BugFixed bug associated to improper textual content to emoji conversion for some world.

03/06/2021 | Assist Board | v3.2.9
SecurityFixed safety bug that was permitting a consumer to grow to be a Assist Board admin or agent. Please test Customers > Admin & Brokers to confirm that there are not any unauthorized brokers or admins. This bug doesn’t permit an attacker to insert any malicious software program into your server or create any injury to your server.
BugFixed bug associated to Dialogflow human takeover double e-mail notification.
BugFixed bug associated to conversations standing when Dialogflow human takeover request is energetic.
BugFixed bug associated to e-mail piping encoding.
BugFixed bug associated to articles deletion.
BugFixed bug associated to WordPress customers synchronization.
New featureOption to open the WordPress edit consumer web page of an consumer from the fitting panel.
New featureAutomations choice to ship a message as a substitute of the pop-up if the chat is open.
New featureSupport for WordPress consumer avatars.
New featureOption to regulate the chat button place.
OptimizationProfile edit field now contains {custom} consumer particulars.
OptimizationAdded shut button within the chat dialog panel on cell units.
InfoRemoved crimson label for brand spanking new messages in admin space.
ApiNew argument for the JS API operate ‘SBF.cookie()’, .
ApiNew JS API operate ‘SBF.UTC()’.

24/05/2021 | Assist Board | v3.2.8
BugFixed bug associated to PNG fallback icons for cross-domain.
BugFixed bug associated to customers and conversations depend within the admin space.
BugFixed bug associated sound notifications.
BugFixed bug associated to articles classes.
BugAdded lacking translations.

= 21/05/2021 | Assist Board | v3.2.7 =
BugFixed varied compatibility points associated to e-mail piping.
BugFixed a number of bugs associated to SMS notifications.
BugFixed bug associated to social share button.
BugFixed varied bugs associated to automation circumstances.
BugFixed bug associated to the browser historical past of the admin space when used inside WordPress.
BugFixed bug associated to busy dialog alert on admin space.
New featureAdded 20+ languages for each back-end and front-end.
New featureAdmin languages at the moment are totally translated.
New featureOption so as to add new translations for the admin space.
OptimizationDeleted and archived conversations at the moment are eliminated in real-time from the left conversations listing of the admin space.
OptimizationImproved translations space.
OptimizationAgents e-mail and textual content message notifications will not be despatched solely to brokers who will not be on-line in the mean time.
InfoUpdated web site.
ApiNew arguments ‘sorting’, ‘brokers’ for the PHP API operate ‘sb_get_online_users()’ and WEB and JS API funtions ‘get-online-users’.
ApiNew PHP API capabilities ‘sb_get_online_users_ids()’, ‘sb_get_translation()’, ‘sb_get_active_user_ID()’, ‘sb_get_agents_in_conversation()’, ‘sb_conversation_security_error()’, ‘sb_set_agent_active_conversation()’, ‘sb_is_active_conversation_busy()’.
ApiNew JS AJAX and WEB API operate ‘get-agents-in-conversation’.

= 29/04/2021 | Assist Board | V 3.2.6 =
SecurityFixed a minor safety bug that was permitting a consumer or agent/admin to remain logged in after a password change.
BugFixed minor design bugs.
BugFixed bug associated to shortcodes into welcome message.
New featureOption to subscribe customers to the next publication providers: Mailchimp, Sendinblue, SendGrid, Elastic Electronic mail, Marketing campaign Monitor.
New featureOption to allow e-mail piping for all emails.
OptimizationMajor updates and enhancements within the design of the cell app.
ApiNew PHP API operate ‘sb_newsletter()’.
ApiNew JS AJAX and WEB API operate ‘publication’.

= 22/04/2021 | Assist Board | v3.2.5 =
BugFixed bug associated to articles within the admin space.
BugFixed bug associated to e-mail notifications.
BugFixed bug associated to Push notifications.
BugFixed just a few design bugs.
New featureOption to allow e-mail piping for all emails.
New featureReports for direct messages.
New featurePerformance optimization choices in Settings > Miscellaneous.
New featureOption to obtain the dialog transcript as .txt file.
New featureOption to make the registration telephone discipline obligatory.
OptimizationAdmin customers desk is now totally up to date in real-time when Pusher is energetic.
OptimizationLeft arrow animation.
OptimizationImproved e-mail validation.
OptimizationNew messages despatched from the server at the moment are acknowledged as new messages.
OptimizationCron job for e-mail piping is now executed each minute.
OptimizationText message notifications for e-mail piping.
ApiNew PHP API operate ‘sb_transcript()’.
ApiNew JS AJAX and WEB API operate ‘transcript’.
ApiDepreacted PHP API operate ‘sb_csv_conversations()’. Now changed by ‘sb_transcript()’.
ApiDepreacted JS AJAX and WEB API operate ‘csv-conversations’. Now changed by ‘transcript’.
InfoUpdated translations.

= 19/04/2021 | Assist Board | v3.2.4 =
SecurityFixed a minor safety bug that was permitting a consumer to see the primary a part of the final message of a dialog of one other consumer if the 2 messages have been despatched precisely on the similar time.

BugFixed bug associated to the translations of the admin space.
BugFixed bug associated to the translations of merge fields.
BugFixed bug associated to the queue when the registration is energetic.
BugFixed minor bugs associated to the cell model.
BugFixed bug associated to WordPress consumer replace.
BugFixed bug associated to the PWA set up.
BugFixed bug associated to WordPress customers.
BugFixed bug associated to queue when Pusher is energetic.
BugFixed bug associated to Push notifications when queue is energetic.
BugFixed bug associated to Push notifications despatched to brokers when the departments are used.
New featureDirect messages: emails, textual content messages, chat messages.
New featureSms notifications and messages.
New featureRTL assist for the admin space.
New featureNew admin URL parameters.
New featureAutomatic era of avatars with initials from names for customers with out a profile picture.
New featureOption to pick 4 built-in chat button icons.
New featureOption to pick 9 built-in chat background patterns.
New featureOption to load a {custom} js file, and a {custom} css file, within the admin space.
New featureInternal dialog attachments listing.
New featureAdmin login by urgent ENTER key.
New featureBrowser historical past.
OptimizationMinor improvments associated to the articles admin space.
OptimizationPop-ups and lightboxes within the admin space at the moment are dismissible by clicking anyplace on the web page.
OptimizationFlashing browser tab notification.
OptimizationSome registration kind enter fields at the moment are with devoted layouts and contents: birthday calendar, telephone, nation, language.
OptimizationSome enter fields of the edit consumer window of the admin space at the moment are with devoted layouts and contents: birthday calendar, telephone, nation, language.
OptimizationStriped formatting chars from push and desktop notifications.
OptimizationWordPress computerized server particulars replace on web site migration.
OptimizationIf a dialog is assigned to a division, e-mail notifications at the moment are despatched solely to the brokers of that division. If a dialog is assigned to an agent, e-mail notifications are despatched solely to that agent.
ApiNew set of WEB, JS, PHP APIs for direct messages.
ApiNew set of WEB, JS, PHP APIs for automations.
ApiNew non-obligatory argument ‘recipient_id’ for the PHP API operate ‘sb_send_message()’ and WEB and JS API AJAX funtions ‘send-message’.
ApiNew PHP API capabilities ‘sb_get_users_with_details()’, ‘sb_email_send()’, ‘sb_send_sms()’, ‘sb_get_notes()’, ‘sb_add_note()’, ‘sb_delete_note()’, ‘sb_css()’, ‘sb_download_file()’, ‘sb_get_avatar()’, ‘sb_get_agents_ids()’, ‘sb_text_formatting_to_html()’, ‘sb_clear_text_formatting()’.
ApiNew WEB API and JS API AJAX capabilities ‘get-users-with-details’, ‘send-custom-email’, ‘send-sms’, ‘get-notes’, ‘add-note’, ‘delete-note’, ‘chat-css’, ‘get-avatar’, ‘get-agents-ids’, ‘text-formatting-to-html’, ‘clear-text-formatting’.
ApiNew WEB API capabilities ‘text-formatting-to-html’, ‘clear-text-formatting’.
ApiNew webhook ‘sms-sent’ and JS API occasion ‘SBSMSSent’.
ApiNew JS API operate ‘SBMessage.strip()’.
ApiNew JS API AJAX operate ‘chat-css’.
ApiNew API use case: ‘Chat in WordPress admin space’.

= 11/03/2021 | Assist Board | v3.2.3 =
New featureOption to disable success registrarion message and consumer particulars in success message.
BugFixed bug associated to the web standing and the PHP API operate ‘sb_is_user_online()’.
BugFixed bug associated push notifications for customers.
BugFixed bug associated to repeater settings.
BugFixed bug associated to new conversations.
InfoThe PHP API operate ‘sb_curl()’ now returns the URL of the saved file when the operate sort is ‘FILE’.
InfoNew returned worth ‘additional’ for the PHP API operate ‘sb_get_conversation()’ and WEB and JS API funtions ‘get-conversation’.
InfoNew returned worth ‘supply’ for the PHP API capabilities ‘sb_get_conversation()’, ‘sb_get_conversations()’, ‘sb_get_new_conversations()’, ‘sb_search_conversations()’ and WEB and JS API funtions ‘get-conversation’, ‘get-conversations’, ‘get-new-conversations’, ‘search-conversations’.
InfoNew arguments ‘supply’ and ‘additional’ for the PHP API operate ‘sb_new_conversation()’ and WEB and JS API funtions ‘new-conversation’.

= 02/03/2021 | Assist Board | v3.2.2 =
New featureOption to disable follow-up and welcome messages if exterior of workplace hours.
BugFixed bug associated settings and articles translations.
BugFixed bug associated Pusher initialization after registration or privateness message.
BugFixed bug associated to the set up course of.

= 25/02/2021 | Assist Board | v3.2.1 =
New featureMultilingual articles.
New featureMultilingual emails.
New featureNew JS AJAX and WEB API capabilities ‘get-user-language’, ‘article-ratings’, ‘get-articles-categories’, ‘save-articles-categories’.
New featureNew PHP API capabilities ‘sb_get_multilingual_setting()’, ‘sb_get_articles_categories()’, ‘sb_save_articles_categories()’, ‘sb_article_ratings()’.
New featureAdded Slovak language.
New featureAdded Persian language.
BugFixed bug associated emoji and save replies insertion place.
InfoNew arguments for the PHP API capabilities ‘sb_get_user_extra()’, ‘sb_get_user_language()’, ‘sb_get_articles()’, ‘sb_search_articles()’.
InfoNew arguments for the JS AJAX and WEB API capabilities ‘get-user-extra’, ‘get-articles’, ‘search-articles’.

= 17/02/2021 | Assist Board | v3.2.0 =
Bug Fastened bug associated to Pusher and cross-domain installations.
Bug Fastened bug associated to WordPress caching plugins.
Bug Fastened a number of bugs associated to the experiences space.
Bug Fastened bug associated to WEB API array values.
New featureNew set of APIs for articles.
New featureArticle classes.
New featureArticle scores with devoted chart in experiences space.
New featureNew keyboard shortcut, ESC key, to shut any search discipline within the admin space.
New featureOption to ask for the consumer telephone quantity in e-mail wealthy message and follow-up message.
New featureInternal notes.
New featureFollow-up choice to asks for telephone quantity.
New featureAdded Bulgarian language.
OptimizationAgents now can’t delete conversations or empty the trash.
OptimizationImproved cell design of the admin space.
OptimizationText formatting for offline message.
OptimizationImproved design and new options for the ranking wealthy message. Ranking message is now deprecated and no extra accessible.
InfoNew API use case: ‘Drive a particular dialog’.

= 09/02/2021 | Assist Board | V3.1.9 =
New featureOption to power the language of the admin space.
BugFixed bug associated to admin translations.
BugFixed a number of bugs associated to Pusher.

= 08/02/2021 | Assist Board | V3.1.8 =
New featureOption to make use of the chat through Internet Sockets powered by Pusher.
New featurePush notifications for customers.
New featureNew JS, PHP API for Pusher.
New featureNew possibility in Settings > Miscellaneous to get the Assist Board path.
New featureNew choice to disable, or allow the obligatory registration for the tickets space or chat through JS variable. Insert ‘var SB_REGISTRATION_REQUIRED = true’.
New featureNew JS API capabilities ‘SBF.loadResource()’ and ‘SBF.debounce()’.
New featureNew WEB API operate and JS API AJAX operate ‘cron-jobs’.
New featureOption to share login and conversations between the principle area and sub domains.
BugFixed bug associated to follow-up message.
OptimizationPush and desktop notifications will not be despatched to brokers if the message is from the bot.
OptimizationPush notifications at the moment are despatched to brokers additionally if a message is distributed through API.
OptimizationNew conversations began by a subscribe message at the moment are routinely archived.
OptimizationRemoved file init.js. Now you can load the chat immediately from the principle.js file.
OptimizationImproved experiences.
OptimizationAlert on chat migration.
InfoDepreacted JS API operate ‘SBChat.pushNotification()’. Now changed by ‘SBPusher.pushNotification()’.
InfoUpdated response for the WEB API operate ‘is-online’. Returned values at the moment are true or false.

= 25/01/2021 | Assist Board | V 3.1.7 =
BugFixed bug associated to enter wealthy message data despatched to Dialogflow.
BugFixed bug associated to the timetable dates.
BugFixed bug associated to follow-up message.
OptimizationNew flags added.
OptimizationImproved UI for cell model.
New featureReports space.
New featureNew PHP API operate ‘sb_is_user_online()’.
New featureNew PHP API operate ‘get_user_from_conversation()’.

= 12/01/2021 | Assist Board | v3.1.6 =
New featureJavaScript variable SB_DEFAULT_AGENT to set the default agent assigned to new conversations.
New featureOption to forestall brokers from viewing conversations assigned to different brokers.
InfoNew default consumer particulars: deal with and postal code.
InfoNew non-obligatory parameter ‘user_id’ for the PHP API operate ‘sb_update_login()’ and the JS API technique ‘update-login’.
InfoFunction title ‘sb_get_external_settings()’ modified in ‘sb_get_external_setting()’.
InfoNew non-obligatory parameter ‘default’ for the PHP API operate ‘sb_get_external_setting()’.

= 31/12/2020 | Assist Board | V 3.1.5 =
OptimizationImproved WordPress logged-in consumer synchronization.
InfoRemoved WordPress setting ‘Logout’. The chat now all the time logout if the WordPress consumer is just not logged-in.

= 19/12/2020 | Assist Board | V 3.1.4 =
BugFixed bug associated to the queue.
BugFixed bug associated to routing and departments.
BugFixed bug associated to the social share wealthy message.
BugFixed bug associated to WordPress customers and admins login and profile replace.
BugFixed bug associated to departments translations within the dashboard.
BugFixed bug associated to the header minimal design.
New featureOption to open the consumer particulars field by URL with attribute ‘consumer=USER-ID’.
New featureNew PHP API operate ‘sb_external_db()’.
InfoNew requirement verification: MySQL UTF8mb4 assist.
InfoNew parameter ‘hash_passoword’ for the PHP API capabilities ‘sb_add_user()’, ‘sb_update_user()’, ‘sb_update_user_and_login()’ and JS API strategies ‘get-active-user’.
InfoNew worth ‘url’ within the login array of the login cookie and within the returned array of the PHP API operate ‘sb_get_active_user() and JS API technique ‘get-active-user’.
InfoNew worth ‘FILE’ for parameter ‘sort’ of the PHP API operate ‘sb_curl()’.

26/11/2020 | Assist Board | v3.1.3
BugFixed bug associated to stripped commas in computerized messages.
New featureNew WordPress PHP API operate ‘sb_wp_get_image()’.
New featureNew WordPress PHP API operate ‘sb_wp_site_url()’.
New featureNew WordPress PHP API operate ‘sb_wp_get_option()’.
InfoNew parameter ‘future’ for the JS API operate ‘SBF.beautifyTime()’.

⭐See additionally: Normal Codecanyon Premium Plugin, free updates

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